Teams do not have a structured problem solving process. They fail to properly analyze the problem and often do not distinguish between symptoms and other effects of a problem, the problem itself and its causes. They fail to identify the root cause(s) of a problem and as a result they do not come up with effective, permanent solutions.
Solutions to problems are implemented by taking action.
Many teams have large numbers of actions of various sizes running at the same time. But with little (or no) project management skills, teams are left to their own devices to cope as best as they can. To pose an even bigger challenge, actions often have to be taken in circumstances requiring close cooperation between cross-functional teams.
As a result, many teams are poor at taking the actions required to implement solutions, with procrastination and under-delivery being at the order of the day.
Unsolved problems cause a performance gap between aspiration (what teams want to achieve) and current reality, resulting in teams not achieving their Key Performance Indicators (KPI’s) and other performance targets.
It is the responsibility of the executives and senior managers of an organization to build a culture of continuous improvement which will close the performance gaps resulting from unsolved problems. This is achieved by establishing a system of lean problem solving applied by teams at all levels resulting in teams consistently solving their problems.
W Edwards Deming
BlazeLeanSystems empowers teams to develop and implement lasting solutions to problems, enabling them to consistently achieve their performance targets. It changes the way teams work – making them both more effective (doing the right things) and efficient (doing it in the right way).
It creates visibility, transparency and accountability by enabling teams to follow a proven system:
It is completely flexible and can be used for:
Consultants and coaches can add tremendous value to clients’ organizations by assisting the executive and senior management to establish a proven system for:
